Software Development Company
Pittsburgh, PA
July 1994 to November 1996
Technical Communicator
- Planned, organized, and designed text and graphics of software user manuals, online help systems, and release notes for several releases of the company’s software.
- Wrote quality, usable, and technically accurate documentation through communication and organizational skills, attention to detail, and fact checking.
- Collaborated with development team to understand and communicate technical concepts, advantages and features, and procedures to target audience.
- Analyzed the effectiveness of graphical user interfaces and recommended improvements to be made by the development team.